Privacy Policy

Information We Collect

We collect information you provide directly: name, email address, vehicle details, and photos uploaded with repair requests. We also collect usage data to improve the service.

How We Use Your Information

We use your information to match your repair requests with local shops, send transactional emails (quote notifications, job updates), and improve the FixBid platform.

Information Sharing

Your contact details are shared with a shop only after you accept their quote. Repair request details (vehicle info, photos, description) are visible to all verified shops on the platform.

Data Security

We use industry-standard security practices including encrypted passwords, HTTPS, and secure session tokens. Your data is stored on Supabase (PostgreSQL) with row-level security policies.

Your California Privacy Rights (CCPA / CPRA)

California residents have the right to:

• Know what personal information we hold about you (Right to Know).
• Request deletion of your personal information (Right to Delete).
• Correct inaccurate information we hold about you.
• Opt out of any sale or sharing of your personal information. We do not sell or share personal information for cross-context behavioral advertising.
• Non-discrimination for exercising any of these rights.

How to submit a request — two ways:

• Public webform: fixbid-one.vercel.app/privacy/request — no account required.
• Email: timur@fixbid.app with subject “Privacy request”.
• In-app (logged in): /account/privacy — fastest, no identity verification step needed.

We respond to verified requests within 45 days, as required by California law, and may extend by an additional 45 days if necessary (we'll notify you if so). Most requests are fulfilled within a few business days. We may ask you to confirm your identity by email before fulfilling sensitive requests, per CCPA §1798.140.

Contact

For privacy questions, email timur@fixbid.app.