Help Center

How can we help?

Find an answer below, or email us directly — the founder replies personally.

FAQ

Straight answers about how FixBid works, verification, pricing, privacy, and disputes.

Step-by-step for customers getting quotes and shops winning jobs.

Free for customers. Shops pay a flat monthly membership — Standard $100/mo or Premium $200/mo.

What happens if a shop ghosts you, the price changes, or you need to cancel a job.

How we verify every shop's BAR license before they can quote — and what the badge means.

What we collect, who can see your request, and how to request account deletion.

Include your job ID and a short description. We respond to general support within 48 hours, and safety or fraud reports within 24.